Organizations often find expensive
applications that have been procured and implemented to be under-utilized.
Before Primus embarks on a process of prosing new tools and products,
it does a needs analysis. We have often found that our clients
have the tool sets that they need. Either problematic implementations
or a failure of integration have allowed procured products to
be under-performing. Or the client simply needs a bolt on or customized
enhancement that will enable existing tools to be more efficiently
and effectively used.
We understand the
promises that technology offers are and not easily implementable.
Organizations often tire of the constant bugs and service failures.
At best these problems are a worrisome distraction. At worst they
hurt an organizations mission critical operations. Organizations
can also become jaded at the failure of technology to deliver
However, it is critical
for companies to constantly be innovative, use new tools and deliver
better service to its clients and employees. This has to be done
with an eye to costs. Through optimizations and enhancements,
Primus has been able to deliver to organizations the tools needed
for success, at a cost that is affordable.